Please check the Cyber Security Reminder and Tips below:
| Gentle Reminders: | ||
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1. Be aware that some scammers may send emails, text messages or use messaging apps under the name of Guotai Junan International or other financial institutions to obtain personal information and commit identity theft, money theft or other forms of cybercrime. |
2. Remember not to reply to emails or messages from unknown sources, click hyperlinks or download attachments, and verify the authenticity of information through official channels. |
3. To protect the security of your personal information, do not randomly enter or share your personal information to a third party. |
| Gentle Reminders: | |
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1. Hackers will try to break into your account, so the number one way to protect your account security is to choose a strong password. |
2. Be careful not to set your password to an easy-to-guess number, such as a series of numbers 12345678, date of birth or mobile phone number. Please do not tell the third party your account number, account password and one-time password. Stay vigilant to protect the safety of your funds and assets, and being a shrewd investor! |
| Gentle Reminders: | |
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1. Smartphones and tablet computers are becoming more and more popular, and mobile devices store a large amount of personal data. If you do not take measures to protect data or lack awareness of network security, criminals may steal data or hack your mobile phone to commit crimes at any time. Please pay attention to only download apps from official App stores (such as App Store, Google Play) and official websites, and never download apps from third-party or unknown websites. |
2. Do not transmit sensitive data on public wireless networks, if connected to a hacked Wi-Fi network, users may click on links with malicious programs and cause data leakage or cause devices to be infected with malware. |
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3. Do not use a phone that has been "Jailbreaking" or "Rooted" to use software or operations involving money transactions, which may allow hackers to take advantage of the opportunity to invade and manipulate your phone. |
4. Please update the operating system of your mobile phone regularly to reduce the chance of security holes appearing on your mobile phone. |
| Gentle Reminders: | ||
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1. Online social networking platform is one of the popular social interaction tools, which can communicate and communicate with friends or strangers at a distance. But be careful if you excessively share your personal information on social platforms, it may allow criminals to use these information to steal your identity. Criminals also have the opportunity to use these platforms to forge identities to get close to users, and to conduct further fraud or crimes after gaining trust. |
2. When using these social platforms, pay attention to learn how to use the privacy settings of the platform, do not post too much personal information on the public platform, and do not provide too much personal information or click on unknown links or attachments when chatting with strangers on the Internet. |
3. Raising your vigilance and awareness of privacy and security to better enjoy the fun of social platforms! |
Be a smart network user and enjoy secure online services. Always follow the “Three Don’ts, One Do” Principle:
"Don't click on unknown links; Don't trust unsolicited calls; Don't disclose personal information to strangers; Do verify before transferring money."
If you encounter phishing attempts or other suspicious activities, please contact our official customer service to verify the information, or report suspected criminal/fraudulent activities to local law enforcement authorities.
Stay vigilant, staycyber-secure, and keep being a smart network user!
Beware of scams! Never provide bank, credit card, investment, insurance and Mandatory Provident Fund (MPF) account details, or any other sensitive personal information through hyperlinks in suspicious messages claiming to be coming from our institution!
| The official channels and contacts of Guotai Junan International Holdings Limited | |
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Official Website: https://www.gtjai.com/en Official Warrants Website: https://warrants.gtjai.com/en Official WeChat Account (Chinese version only): 國泰君安國際控股 (微信號:GTJAI1788), 國泰君安國際財富管理 (微信號:GTJAI_WM), 國泰君安證券香港 (微信號:GTJA_HK) Mobile App (Chinese version only): 君弘全球通 |
| Customer Services Department | |
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CS Hotline: 40080 95521 / (852) 2509 7524 Fax Number: (852) 2509 7787 Email:customer.service@gtjas.com.hk Settlement Email:25099559@gtjas.com.hk |
| Anti-Deception and Anti-Fraud Hotline | |
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China Anti-Fraud Hotline: (86) 96110 |
Online Service